ethno-analytics

Experience Blog

The Ethnography of Experience

Posts tagged doubletree
Adventures in Travelocity

The whole thing could be chalked up to me trying to be a team player. The thought saving a few bucks on behalf of my school and departmental budget was attractive enough to try and find some cheaper travel alternatives. Being a savvy shopper led me to look for various options for flight and hotel. Travelocity seemed like a good enough option. I made my reservations for air and hotel well in advance of my travel dates. Another task crossed off the list. Or so I thought. Read what happens as Gary tries to navigate Travelocity customer service and avoid sleeping under an overpass.

Read More