ethno-analytics

Experience Blog

The Ethnography of Experience

Posts tagged birthday parties
In Praise of the Mundane

An experience arms race is heating up. Companies are being faced with the challenge of trying to provide not only timely service and quality products, but also an “experience.” Staging experiences can be tricky business when considering that others are trying to stage their own experiences. In a frantic world of constant demands and changing terrain, sometimes you just want the mundane experience.

Read More